IQ Summit – troubleshooting tips

Hi all,

I’m writing to clarify some things with the IQ summit. First, can you check your emails for the one I sent last week explaining the pricing that came into effect after yesterday’s live class. It has been stated since this started 6 months ago, that the Earlybird pass was only for the first 10 sessions and now with valuable content available plus ongoing sessions it is now on a choice of subscription style passes. Please note that these will not automatically renew on expiry.

I did, however, state that the Free pass will now be valid to watch LIVE and for 12hrs of replays in the newsletter, then made a mistake in the settings & had changed it to 6hrs of replays.
To correct that error I have now changed it to 48hrs from the Live – giving you now another 20 1/2 hrs to watch it. I have re-synced all your Free passes previously purchased so that you can do this. After this time it will revert to the previously stated Live & 12hrs of replays.

When you are having difficulty please first try the link in an official email & then if it doesn’t work go direct to the website & check you are logged in using the email address you registered with. Look for the 3 dots on top right of page to check this. You can also check exactly what you have purchased under this drop down when logged in as an attendee.

Lastly, an email reminder went out for the first 10 min tutorial that has been made available. These are only available to paid passes – not the Free Pass.

Hope this clears things up.